GigeNET offers comprehensive Service Level Agreements on all of our products, designed to clearly identify what you can and should expect from any hosting company. Start Live Chat. Goal: GigeNET is a managed services provider. Our goal is to provide fast, comprehensive troubleshooting and resolution for any issues that you have with your server s. Our engineers have extensive training and hands-on experience with a wide range of hardware, operating systems, and server software applications. These items are listed below. Software: Considering the number of available software applications on the internet today, it is simply not possible to be able to know them all. Other Issues: GigeNET also provides support for DNS, server migrations, security audits, load balancing, and all add-on services, which are available for purchase.
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On-demand dedicated servers that offer predictable performance for your most intensive workloads. Please note that some terms and conditions may apply. Contact Us! Get Started. Private Network Connectivity - This includes connectivity between the privately routed network within Dedicated. Power - This includes the electricity which powers the servers in the data center Client Control Panel - This includes the accessibility of the client control panel. Hardware SLA Dedicated.
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Service Availability Guarantee for the Tagadab Network
The SLA is not applicable to unrelated third parties or third parties lacking privity of contract with Future Hosting. The uptime guarantees and the resulting SLA credits are applied in monthly terms unless specified otherwise. All SLA guarantees and information listed below are made in good faith and are subject to standard contract remedies. Customer must include service type, IP Address, contact information, and full description of the service interruption including logs, if applicable. The SLA claim will be researched by the appropriate Future Hosting department manager and any credit issued will be issued to accounting and the ticket will be updated. SLA credits are issued as service credits on future billing cycles. SLA credits shall not be bartered or traded with other Future Hosting customers.
I have been an M5 customer for over 10 years. Their technical expertise, dedication and attention to detail, and personal service is first-rate. Customer shall not receive any credits under this SLA in connection with any failure or deficiency of Availability caused by or associated with:.